Business Head – CBRN & 3D / FARO

Business Head – CBRN & 3D / FARO — Job Description

Role purpose

Build the CBRN, fire-rescue and 3D crime-scene business into a leading supplier to India's responders, forensic labs and armed forces.

Drive the business for the CBRN, 3D crime-scene (FARO) and allied imaging portfolio – strategy, key accounts and revenue – across police, forensic, defence and disaster-response buyers.

Key responsibilities

• Own revenue and growth for CBRN & 3D/FARO lines
• Develop key accounts: NDRF, fire services, forensic labs, defence, CAPF
• Lead solution positioning, demos/POCs and tender strategy for the division
• Build the funnel, forecast and manage divisional sales team
• Partner with OEMs on pricing, training and new models
• Run quarterly account plans for NDRF / SDRF, fire services, DRDO / DRDE, CAPF and state FSLs
• Approve divisional quotations and discounts within delegation (above 10% → MD)
• Plan demos, POCs and exhibitions with the Technical Head

System responsibilities (Odoo)

• Sales team leader (Sales / Private & Industrial / Website) – owns pipeline & forecast
• Tender Manager (Checker) – reviews and approves division bids
• OEM Authorization (read); drives CRM opportunities for CBRN & 3D/FARO

Key result areas & indicative targets

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

• B.E. / B.Tech or M.Sc; MBA preferred
• Experience: 12+ years in capital-equipment sales, 5+ leading teams

Technical skills

• Solution selling
• Key-account management
• Tender strategy
• Team leadership
• Dräger CBRN / SCBA / gas detection
• FARO 3D laser scanning
• Defence & CAPF procurement (DPP / DAP, GeM)
• Odoo CRM forecasting

Skill catalogue (Odoo): 3D laser scanning & forensic reconstruction (FARO), CBRN & gas detection (Dräger X-am / Pac / CMS), Dawell Product Knowledge Certification (internal), Dräger SCBA / CBRN – OEM training, FARO Focus / SCENE – OEM certified operator, Fire, rescue & SCBA (Dräger), Government stakeholder engagement, Odoo CRM & Sales, Technical compliance & bid evaluation

Behavioural competencies

• Strategic thinking & commercial judgement
• Stakeholder & principal (OEM) leadership
• Ownership of P&L / outcomes & sound decision-making
• Team building & mentoring
• Integrity & governance
• Strategic selling
• Team leadership
• Executive presence
• Resilience

Certifications & compliance

• OEM product certification (Dräger / FARO)
• GeM seller operations
• Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ; 50%+ travel pan-India

Career path

Senior Business Head → VP Sales

Selection process

1. Application & CV screening (HR, within 5 working days)
2. HR screening call
3. Technical / product round
4. Manager interview (Head / MD for senior roles)
5. Offer & reference check
6. Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Dawell Lifescience Pvt. Ltd. (Pune) is an authorised Indian partner for forensic, narcotics, toxicology, counterfeit-detection and public-safety technologies — Thermo Fisher (TruNarc, TruScan, Gemini), Abbott SoToxa, Dräger (alcohol, drug testing, CBRN, SCBA, gas detection) and FARO 3D crime-scene systems — serving police, forensic labs, excise, health / FDA, defence, CAPF and PSU buyers through tenders, GeM and direct orders.