Our Job Opportunities

Business Head – CBRN & 3D / FARO

1 open position

Business Head – CBRN & 3D / FARO — Job Description

Designation	Business Head – CBRN & 3D / FARO
Department / Division	Sales & Marketing
Reports to	Managing Director
Location	Pune HQ (Shivajinagar) – Kamala Classic, Ghole Road + field
Employment type	Full-time, Permanent
Experience	12+ years in capital-equipment sales, 5+ leading teams
Education	B.E. / B.Tech or M.Sc; MBA preferred
Travel	Frequent (pan-India)
Openings	1
Key interfaces	MD, Technical Heads, Tender team, OEM country managers

Role purpose

Build the CBRN, fire-rescue and 3D crime-scene business into a leading supplier to India's responders, forensic labs and armed forces.

Drive the business for the CBRN, 3D crime-scene (FARO) and allied imaging portfolio – strategy, key accounts and revenue – across police, forensic, defence and disaster-response buyers.

Key responsibilities

Own revenue and growth for CBRN & 3D/FARO lines
Develop key accounts: NDRF, fire services, forensic labs, defence, CAPF
Lead solution positioning, demos/POCs and tender strategy for the division
Build the funnel, forecast and manage divisional sales team
Partner with OEMs on pricing, training and new models
Run quarterly account plans for NDRF / SDRF, fire services, DRDO / DRDE, CAPF and state FSLs
Approve divisional quotations and discounts within delegation (above 10% → MD)
Plan demos, POCs and exhibitions with the Technical Head

System responsibilities (Odoo)

Sales team leader (Sales / Private & Industrial / Website) – owns pipeline & forecast
Tender Manager (Checker) – reviews and approves division bids
OEM Authorization (read); drives CRM opportunities for CBRN & 3D/FARO

Key result areas & indicative targets

KRA / KPI	Indicative target
CBRN/3D division revenue vs target	100% of the divisional target
Qualified pipeline coverage	≥3× the next-quarter target
Flagship tender win-rate	≥30% of qualified bids
Key-account growth (NDRF/defence/forensic)	≥5 new institutional accounts per year

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

B.E. / B.Tech or M.Sc; MBA preferred
Experience: 12+ years in capital-equipment sales, 5+ leading teams

Technical skills

Solution selling
Key-account management
Tender strategy
Team leadership
Dräger CBRN / SCBA / gas detection
FARO 3D laser scanning
Defence & CAPF procurement (DPP / DAP, GeM)
Odoo CRM forecasting

Skill catalogue (Odoo): 3D laser scanning & forensic reconstruction (FARO), CBRN & gas detection (Dräger X-am / Pac / CMS), Dawell Product Knowledge Certification (internal), Dräger SCBA / CBRN – OEM training, FARO Focus / SCENE – OEM certified operator, Fire, rescue & SCBA (Dräger), Government stakeholder engagement, Odoo CRM & Sales, Technical compliance & bid evaluation

Behavioural competencies

Strategic thinking & commercial judgement
Stakeholder & principal (OEM) leadership
Ownership of P&L / outcomes & sound decision-making
Team building & mentoring
Integrity & governance
Strategic selling
Team leadership
Executive presence
Resilience

Certifications & compliance

OEM product certification (Dräger / FARO)
GeM seller operations
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ; 50%+ travel pan-India

Career path

Senior Business Head → VP Sales

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Dawell Lifescience Pvt. Ltd. (Pune) is an authorised Indian partner for forensic, narcotics, toxicology, counterfeit-detection and public-safety technologies — Thermo Fisher (TruNarc, TruScan, Gemini), Abbott SoToxa, Dräger (alcohol, drug testing, CBRN, SCBA, gas detection) and FARO 3D crime-scene systems — serving police, forensic labs, excise, health / FDA, defence, CAPF and PSU buyers through tenders, GeM and direct orders.

Pune, MH, India

Management (MD Office) / Sales & Marketing

Technical Head – Alcohol & Narcotics

1 open position

Technical Head – Alcohol & Narcotics — Job Description

Designation	Technical Head – Alcohol & Narcotics
Department / Division	Technical & Application Support
Reports to	Operations Head / MD
Location	Pune HQ + customer sites
Employment type	Full-time, Permanent
Experience	8+ years in instrument application / service
Education	B.E. / B.Tech or M.Sc (Chemistry, Forensic, Biomedical)
Travel	Frequent (installs / training)
Openings	1
Key interfaces	Operations Head, Business Heads, Service engineers, OEM service

Role purpose

Make every Dawell alcohol and narcotics instrument work in the field — sold right, installed right, used right.

Lead technical and application support for the alcohol & narcotics detection portfolio (Dräger alcohol, SoToxa, TruNarc, DrugCheck) – pre-sales, training, deployment and after-sales.

Key responsibilities

Provide application expertise, demos and method support for alcohol/narcotics lines
Lead installation, commissioning, calibration and user training
Own technical content for tenders (specs, compliance, BoQ)
Resolve escalated service issues and manage AMC quality
Train and mentor field application/service engineers
Act as service lead for the division's repairs, warranty and AMC visits
Sign installation & commissioning certificates
Maintain OEM service certifications for the team

System responsibilities (Odoo)

Technical & application lead for alcohol/narcotics lines – demos, installs, calibration, training
Technical owner of Demo/POC devices for the division; OEM Authorization (read)
Writes technical specs/compliance for tenders; manages AMC/service quality

Key result areas & indicative targets

KRA / KPI	Indicative target
Installation & commissioning success rate	≥98% first-time-right installations
Training completion & competency scores	100% of users trained; ≥80% assessment score
Technical tender compliance score	Zero technical disqualifications
Service escalation closure TAT	Escalations closed within 72 h (SLA)

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

B.E. / B.Tech or M.Sc (Chemistry, Forensic, Biomedical)
Experience: 8+ years in instrument application / service

Technical skills

Application support
Calibration & service
Technical tender writing
Training
Breath-alcohol (Dräger Alcotest, Interlock)
Drug testing (DrugTest 5000, SoToxa, DrugCheck)
Handheld narcotics ID (TruNarc)
Odoo Service, Helpdesk & Planning

Skill catalogue (Odoo): Abbott SoToxa – OEM trained operator, Breath alcohol testing (Dräger Alcotest), Dawell Product Knowledge Certification (internal), Drug testing (Dräger DrugCheck 3000 / DrugTest 5000), Dräger Alcotest / DrugTest – OEM service & calibration training, End-user training & demos, Handheld narcotics identification (TruNarc), Installation & commissioning, Oral fluid drug testing (SoToxa), Technical compliance & bid evaluation, Thermo Fisher TruNarc – OEM operator / trainer certificate, Troubleshooting & repair

Behavioural competencies

Strategic thinking & commercial judgement
Stakeholder & principal (OEM) leadership
Ownership of P&L / outcomes & sound decision-making
Team building & mentoring
Integrity & governance
Technical leadership
Customer empathy
Training skills

Certifications & compliance

Dräger, Abbott & Thermo Fisher OEM service / trainer certificates
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ; frequent travel for installs and training

Career path

Technical Head → Head – Technical Services

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Technical & Application Support

Tender Operations & Bid Executive

1 open position

Tender Operations & Bid Executive — Job Description

Designation	Tender Operations & Bid Executive
Department / Division	Operations
Reports to	Tender & GeM Operation Manager
Location	Pune HQ (Shivajinagar) – Kamala Classic, Ghole Road
Employment type	Full-time, Permanent
Experience	2–5 years in government bid preparation
Education	Any graduate; GeM / e-procurement training preferred
Travel	Occasional
Openings	1
Key interfaces	Tender & GeM Operation Manager, Accounts (EMD), Technical Heads

Role purpose

Prepare and submit flawless government bids, on time, every time.

Prepare and submit government bids end-to-end under the Tender function – document assembly, portal operations and timeline management.

Key responsibilities

Screen tenders/GeM bids and compile eligibility documents
Prepare technical & financial bid sets and upload on portals
Arrange EMD/BG, DSC and submission within deadlines
Maintain tender tracker, clarifications and result records
Support post-award documentation and handover
Act as Maker in Tenders — the checklist, compliance matrix and covering letter come from the tender record
Upload bids on GeM / CPPP / state portals with DSC
Record results, L1 prices and lost reasons in CRM

System responsibilities (Odoo)

Tender User (Maker) – screening, eligibility, bid preparation and submission in Tender Management
BG/EMD User – arranges EMD/BG for submissions
Government & Institutional CRM team; GeM/CPPP portal operations

Key result areas & indicative targets

KRA / KPI	Indicative target
Bid submission on-time %	100% at least 24 h before the deadline
Document completeness & eligibility accuracy	Zero document-related rejections
Portal operation error-rate	Zero portal errors
Tender tracker currency	Tracker updated daily

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

Any graduate; GeM / e-procurement training preferred
Experience: 2–5 years in government bid preparation

Technical skills

Bid preparation
GeM/CPPP portals
Documentation
Deadline management
GeM / CPPP / state e-procurement portals
DSC usage
Bid documentation
Odoo Tenders

Skill catalogue (Odoo): EMD, bank guarantee & PBG management, GeM portal operations, GeM seller / bid management training, MSME / Make in India preferences, Reverse auction & L1 pricing, Technical compliance & bid evaluation, Tender / RFP documentation (GFR 2017)

Behavioural competencies

Accountability & reliability
Clear communication
Learning agility & technical curiosity
Attention to detail
Customer & service orientation
Organisation
Accuracy
Calm under deadlines

Certifications & compliance

GeM seller training
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ, office-based

Career path

Bid Executive → Senior Bid Executive → Tender Manager

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Operations

Technical Head – Counterfeit Detection & Forensic Applications

1 open position

Technical Head – Counterfeit Detection & Forensic Applications — Job Description

Designation	Technical Head – Counterfeit Detection & Forensic Applications
Department / Division	Technical & Application Support
Reports to	Operations Head / MD
Location	Pune HQ + customer sites
Employment type	Full-time, Permanent
Experience	8+ years in spectroscopy / analytical application support
Education	M.Sc / M.Pharm (Chemistry, Pharmacy, Forensic)
Travel	Frequent (installs / validation)
Openings	1
Key interfaces	Operations Head, Business Head – Counterfeit Detection, FDA / FSL customers, Thermo Fisher

Role purpose

Deliver accurate, validated counterfeit-detection and forensic solutions that regulators and labs rely on.

Lead technical and application support for counterfeit-detection / spectroscopy systems (TruScan, Gemini, Raman) – pre-sales, validation, deployment and after-sales.

Key responsibilities

Own application support, demos and method validation for spectroscopy lines
Lead installation, library build, calibration and user training
Provide technical specifications and compliance for tenders
Resolve escalated technical issues and manage service quality
Build the technical knowledge base and train field engineers
Lead institutional deployments (e.g. Maharashtra Health TruScan) as technical project manager
Own reference libraries and method documentation
Act as service lead for spectroscopy repairs and AMC

System responsibilities (Odoo)

Technical & application lead for counterfeit/spectroscopy lines – demos, library build, validation
Technical delivery of institutional projects (e.g. the TruScan deployment)
Demo/POC technical ownership; OEM Authorization (read); tender technical content

Key result areas & indicative targets

KRA / KPI	Indicative target
Spectroscopy install/validation success	≥98% validated at first visit
Library build & method accuracy	100% of libraries verified against standards
Technical tender compliance score	Zero technical disqualifications
Escalation closure TAT	Escalations closed within 72 h (SLA)

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

M.Sc / M.Pharm (Chemistry, Pharmacy, Forensic)
Experience: 8+ years in spectroscopy / analytical application support

Technical skills

Spectroscopy
Validation
Technical documentation
Training
Raman / FTIR (TruScan, Gemini)
Method & library validation
Forensic imaging (SAFE, T-Zoom)
Odoo Project & Service

Skill catalogue (Odoo): Counterfeit medicine detection, Dawell Product Knowledge Certification (internal), End-user training & demos, Handheld narcotics identification (TruNarc), Raman / FTIR material ID (Gemini, TruScan RM), Spectral library development, Technical compliance & bid evaluation, Thermo Fisher TruNarc – OEM operator / trainer certificate, Thermo Fisher TruScan RM / Gemini – OEM operator / trainer certificate, TruScan Operator Competency Certification (internal)

Behavioural competencies

Strategic thinking & commercial judgement
Stakeholder & principal (OEM) leadership
Ownership of P&L / outcomes & sound decision-making
Team building & mentoring
Integrity & governance
Scientific rigour
Project leadership
Customer training

Certifications & compliance

Thermo Fisher application / service certification
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ; frequent travel for installs and validation

Career path

Technical Head → Head – Technical Services

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Technical & Application Support

Cross-Division Sales Executive

1 open position

Cross-Division Sales Executive — Job Description

Designation	Cross-Division Sales Executive
Department / Division	Sales & Marketing
Reports to	Divisional Business Head
Location	Assigned territory (field)
Employment type	Full-time, Permanent
Experience	3–7 years in B2G / institutional instrument sales
Education	Graduate in science / engineering; MBA (Marketing) preferred
Travel	High (field sales)
Openings	1
Key interfaces	Business Heads, Technical Heads, Tender team, Accounts

Role purpose

Grow assigned territories by bundling Dawell's detection lines into complete solutions for each customer.

Sell across multiple detection divisions to assigned territories/accounts, acting as a single commercial point for cross-division opportunities.

Key responsibilities

Carry a cross-division target and identify bundled opportunities
Coordinate divisional technical leads for multi-product deals
Run demos, quotations and tender submissions across lines
Maintain CRM hygiene, pipeline and forecasts
Grow territory revenue and customer base
Map each account's needs across all divisions (alcohol, narcotics, counterfeit, CBRN, 3D)
Fill opportunity qualification fields (buyer type, purchase route, fund source, decision-maker) in CRM
Collect POs, delivery documents and payments with Accounts

System responsibilities (Odoo)

Owns CRM opportunities across divisions and sales teams
Coordinates divisional technical leads for bundled deals; runs demos & quotations
OEM Authorization (read); maintains cross-division pipeline

Key result areas & indicative targets

KRA / KPI	Indicative target
Cross-division revenue vs target	100% of the territory target
Bundled-deal count	≥4 multi-division orders per year
Pipeline coverage & forecast accuracy	≥3× coverage; forecast within ±15%
CRM hygiene	100% of opportunities with value and closing date

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

Graduate in science / engineering; MBA (Marketing) preferred
Experience: 3–7 years in B2G / institutional instrument sales

Technical skills

Consultative selling
Territory management
CRM
Coordination
Solution selling
GeM & tender basics
Product demos
Odoo CRM & quotations

Skill catalogue (Odoo): 3D laser scanning & forensic reconstruction (FARO), Breath alcohol testing (Dräger Alcotest), CBRN & gas detection (Dräger X-am / Pac / CMS), Dawell Product Knowledge Certification (internal), Drug testing (Dräger DrugCheck 3000 / DrugTest 5000), GeM portal operations, Handheld narcotics identification (TruNarc), Odoo CRM & Sales, Oral fluid drug testing (SoToxa), Presentation & negotiation

Behavioural competencies

Accountability & reliability
Clear communication
Learning agility & technical curiosity
Attention to detail
Customer & service orientation
Relationship building
Persistence
Coordination

Certifications & compliance

Dawell Product Knowledge Certification (internal)
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Field-based; 60%+ travel in territory

Career path

Senior Sales Executive → Area Manager → Business Head

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Sales & Marketing

Direct Sales Executive

1 open position

Direct Sales Executive — Job Description

Designation	Direct Sales Executive
Department / Division	Sales & Marketing
Reports to	Divisional Business Head
Location	Assigned territory (field)
Employment type	Full-time, Permanent
Experience	2–6 years in field sales of instruments / equipment
Education	Graduate in science / engineering; MBA preferred
Travel	High (field sales)
Openings	1
Key interfaces	Business Head, Technical engineers, Tender team

Role purpose

Win new institutional customers for Dawell's detection instruments in an assigned territory.

Drive direct field sales of detection instruments to assigned institutional accounts – prospecting, demos, quotations and closure.

Key responsibilities

Generate and qualify leads across police, labs, excise, health and PSUs
Conduct product demos/POCs and build the opportunity pipeline in Odoo CRM
Prepare quotations, follow tender notifications and close orders
Maintain accurate CRM, forecasts and account records
Achieve assigned revenue and collection targets
Visit police, excise, transport, prisons and health offices on a weekly beat plan
Raise demos in Demos & POC and record outcomes
Follow GeM / CPPP notifications for the territory with the tender team

System responsibilities (Odoo)

Owns CRM opportunities on the Sales team through full stage flow
Runs Demo/POC allotments and builds quotations via the CRM-Products auto-fill
OEM Authorization (read); maintains CRM hygiene, forecast and collections

Key result areas & indicative targets

KRA / KPI	Indicative target
Territory revenue vs target	100% of the territory target
Pipeline & demo activity	≥12 customer meetings and ≥4 demos per month
CRM hygiene	100% of activities logged within 24 h
Collection vs target	≥90% collected within payment terms

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

Graduate in science / engineering; MBA preferred
Experience: 2–6 years in field sales of instruments / equipment

Technical skills

Field sales
CRM discipline
Demos
Negotiation
Field prospecting
Product demos
Quotation & GeM basics
Odoo CRM mobile

Skill catalogue (Odoo): Breath alcohol testing (Dräger Alcotest), Dawell Product Knowledge Certification (internal), Drug testing (Dräger DrugCheck 3000 / DrugTest 5000), Government stakeholder engagement, Handheld narcotics identification (TruNarc), Odoo CRM & Sales, Oral fluid drug testing (SoToxa), Presentation & negotiation

Behavioural competencies

Accountability & reliability
Clear communication
Learning agility & technical curiosity
Attention to detail
Customer & service orientation
Drive
Communication
Negotiation

Certifications & compliance

Dawell Product Knowledge Certification (internal)
Valid driving licence
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Field-based; 60%+ travel in territory

Career path

Senior Sales Executive → Area Manager

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Sales & Marketing

Inventory & Warehouse Manager

1 open position

Inventory & Warehouse Manager — Job Description

Designation	Inventory & Warehouse Manager
Department / Division	Operations
Reports to	Operations Head
Location	Pune HQ (Shivajinagar) – Kamala Classic, Ghole Road
Employment type	Full-time, Permanent
Experience	6–10 years in warehouse / inventory management of serial-tracked equipment
Education	Graduate; diploma in supply chain / materials management preferred
Travel	Occasional
Openings	1
Key interfaces	Operations Head, Purchase, Service, Accounts, Transporters

Role purpose

Know exactly where every Dawell instrument, kit and consumable is — accurate, safe, calibrated and ready to ship.

Manage inventory, serialised stock and warehouse operations across the detection-equipment portfolio, including controlled and calibrated instruments.

Key responsibilities

Maintain accurate serialised inventory, GRN, dispatch and demo-stock movements
Manage warehouse layout, storage conditions and calibration/warranty tagging
Run stock audits, reorder planning and reconciliation in Odoo
Coordinate inbound OEM imports and outbound tender deliveries
Ensure safe handling of controlled/hazmat items
Run receipts with quality checks, FEFO for consumables and serial capture on every movement
Manage rental pickups / returns and the return inspection
Plan reorder levels for consumables (cartridges, test kits, mouthpieces)
Lead the 31 March annual count and post adjustments with Accounts

System responsibilities (Odoo)

Inventory: serialised stock, GRN, dispatch and stock audits in Odoo
Manages Demo device movements and demo-stock reconciliation
Calibration/warranty tagging of controlled instruments

Key result areas & indicative targets

KRA / KPI	Indicative target
Stock accuracy & zero-variance audits	≥99.5% inventory accuracy at count
Dispatch TAT	Dispatch within 24 h of release
Calibration/warranty tagging completeness	100% of serials tagged
Demo-stock movement traceability	100% of demo / rental movements in Odoo

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

Graduate; diploma in supply chain / materials management preferred
Experience: 6–10 years in warehouse / inventory management of serial-tracked equipment

Technical skills

Inventory management
Odoo WMS
Serialised stock
Logistics
Serial / lot & expiry control
Odoo Inventory & Barcode
Packaging & e-way bill
Hazmat / gas-cylinder handling

Skill catalogue (Odoo): MS Excel / Google Sheets, Odoo Purchase, Inventory & serial tracking

Behavioural competencies

Planning, prioritisation & execution
Cross-functional coordination
Structured problem-solving
Process discipline & compliance
Accountability & follow-through
Discipline
Leadership of stores team
Safety focus

Certifications & compliance

PESO / hazmat handling awareness
Forklift / safety training (preferred)
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune warehouse; occasional site visits

Career path

Warehouse Manager → Supply Chain Manager

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Operations

IT Engineer

1 open position

IT Engineer — Job Description

Designation	IT Engineer
Department / Division	Corporate Services
Reports to	Operations Head / Corporate Services
Location	Pune HQ (Shivajinagar) – Kamala Classic, Ghole Road
Employment type	Full-time, Permanent
Experience	3–6 years in IT administration; Odoo / ERP admin experience
Education	B.E. / B.Tech / BCA / MCA (Computer Science / IT)
Travel	Minimal
Openings	1
Key interfaces	MD, All users, Hosting provider, Odoo partners

Role purpose

Keep Dawell's Odoo ERP, network and data secure, backed up and available, and make every user productive on it.

Own IT infrastructure, Odoo ERP administration, security and user support across the company.

Key responsibilities

Administer Odoo (users, access, backups, modules) and company systems
Manage network, endpoints, email, website and data security
Provide user support, onboarding and asset management
Maintain backups, patching, 2FA and IT-security hygiene
Support integrations and reporting needs
Run nightly database and filestore backups, test restores and keep an offsite copy
Manage Odoo modules, upgrades and custom Dawell add-ons with versioned backups
Maintain email (Gmail / SPF / DKIM / DMARC), incoming mail servers and the erp.dawelllifescience.com website

System responsibilities (Odoo)

Odoo administration – users, access rights, backups, modules and system health
Network, endpoint, email, website and data security; 2FA and patching
User onboarding, support and IT asset management

Key result areas & indicative targets

KRA / KPI	Indicative target
System uptime & backup success	≥99.5% uptime; 100% nightly backups; quarterly restore test
Odoo access & security hygiene	Quarterly access review; least-privilege roles
Ticket resolution TAT	P1 within 4 h; others within 2 working days
Patch/2FA compliance	100% 2FA for administrators; monthly patching

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

B.E. / B.Tech / BCA / MCA (Computer Science / IT)
Experience: 3–6 years in IT administration; Odoo / ERP admin experience

Technical skills

Odoo admin
Networking
IT security
User support
Odoo administration (Python / PostgreSQL basics)
Linux server & Nginx
Google Workspace / Gmail
Network & endpoint security

Skill catalogue (Odoo): IT systems, backup & data protection, Odoo CRM & Sales, Odoo Helpdesk & Field Service

Behavioural competencies

Accountability & reliability
Clear communication
Learning agility & technical curiosity
Attention to detail
Customer & service orientation
Ownership
Calm under pressure

Certifications & compliance

Linux / cloud or security certification (preferred)
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ; on-call for critical incidents

Career path

IT Engineer → IT Manager

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Corporate Services

Operations Head

1 open position

Operations Head — Job Description

Designation	Operations Head
Department / Division	Operations
Reports to	Managing Director
Location	Pune HQ (Shivajinagar) – Kamala Classic, Ghole Road
Employment type	Full-time, Permanent
Experience	12+ years in operations / service delivery of capital equipment
Education	B.E. / B.Tech; MBA (Operations) preferred
Travel	Frequent (site installs / audits)
Openings	1
Key interfaces	MD, Sales, Technical Heads, Purchase, Customers

Role purpose

Deliver every Dawell order on time, installed and accepted — and keep the installed base serviced and renewed.

Lead end-to-end operations – order fulfilment, logistics, installation, demo-pool and service coordination – ensuring on-time, compliant delivery to institutional buyers.

Key responsibilities

Own order-to-delivery, dispatch, installation and acceptance across divisions
Coordinate the demo/POC loaner pool, allotments and device movements
Govern inventory, serialised stock and warranty/AMC service scheduling
Ensure compliance of delivery documentation for government supply
Drive operational KPIs, SLAs and cross-team coordination
Approve purchase orders up to ₹1 lakh (POL/22)
Own installation, training and AMC / preventive-visit planning in Planning and Service
Act as Service Manager for warranty, AMC renewals and repairs

System responsibilities (Odoo)

OEM Authorization Manager – maintains principal authorisations with the MD
Operations: order fulfilment, dispatch and installation acceptance
Owns the Demo/POC loaner pool and the Service installed-base, warranty & AMC register
Oversees serialised inventory and delivery compliance

Key result areas & indicative targets

KRA / KPI	Indicative target
On-time delivery & installation %	≥95% on or before the PO / LoA date
Demo-pool utilisation & return compliance	≥70% utilisation; 100% returned on time
Service SLA & AMC renewal rate	≥90% SLA met; ≥70% AMC renewal
Inventory & serial reconciliation accuracy	≥99.5%

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

B.E. / B.Tech; MBA (Operations) preferred
Experience: 12+ years in operations / service delivery of capital equipment

Technical skills

Operations & logistics
Service coordination
Inventory control
ERP/Odoo
Order-to-delivery & installation management
Service / AMC operations
Odoo Inventory, Planning, Service
Government delivery documentation (CRAC, I&C certificates)

Skill catalogue (Odoo): EMD, bank guarantee & PBG management, OEM / vendor coordination & import logistics, Odoo Purchase, Inventory & serial tracking, Tender / RFP documentation (GFR 2017)

Behavioural competencies

Strategic thinking & commercial judgement
Stakeholder & principal (OEM) leadership
Ownership of P&L / outcomes & sound decision-making
Team building & mentoring
Integrity & governance
Execution excellence
Cross-team leadership
Problem solving

Certifications & compliance

OEM service certifications (team level)
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ; frequent site visits

Career path

Operations Head → COO

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Operations

Accounts Head

1 open position

Accounts Head — Job Description

Designation	Accounts Head
Department / Division	Finance & Accounts
Reports to	Managing Director
Location	Pune HQ (Shivajinagar) – Kamala Classic, Ghole Road
Employment type	Full-time, Permanent
Experience	12+ years, 4+ leading a finance team
Education	CA / CMA, or M.Com / MBA (Finance)
Travel	Occasional
Openings	1
Key interfaces	MD, Tender team, Sales (receivables), Banks, auditors, GST consultants

Role purpose

Keep Dawell financially compliant, liquid and audit-ready while funding a tender-driven, working-capital-heavy business.

Lead the finance function – statutory compliance, treasury, costing, receivables and MIS – with strong control over tender financial instruments (EMD, BG, security deposits).

Key responsibilities

Oversee accounting, GST, TDS, statutory audit and timely filings
Manage working capital, banking, EMD/Bank-Guarantee lifecycle and margin money
Own costing, pricing support and gross-margin analysis per deal/division
Drive receivables collection from government buyers and 30-day government / 10-day GeM term discipline
Produce monthly MIS, cash-flow forecasts and board financials
Approve vendor payments with the MD above ₹50,000 (dual approval, POL/22)
Own GST returns (GSTR-1 by 11th, GSTR-3B), TDS returns and e-invoice / e-way bill compliance
Post opening stock and month-end inventory valuation with Operations
Approve final expense claims (POL/05)

System responsibilities (Odoo)

BG/EMD Ledger Manager – owns EMD, bank-guarantee & security-deposit accounting and margin money
Accounting: invoicing, GST/TDS, statutory filing, bank reconciliation
Governs the 30-day government / 10-day GeM payment-term discipline and receivables

Key result areas & indicative targets

KRA / KPI	Indicative target
Statutory compliance & audit with zero penalties	100% returns filed on time; zero penalties
DSO / receivables ageing on govt accounts	Govt DSO ≤ 60 days; GeM ≤ 15 days
EMD/BG lifecycle accuracy & release TAT	EMD refund claimed within 15 days of result
MIS & cash-flow forecast accuracy	Monthly MIS by 7th; forecast variance ≤ 10%

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

CA / CMA, or M.Com / MBA (Finance)
Experience: 12+ years, 4+ leading a finance team

Technical skills

Odoo/ERP accounting
GST & TDS
BG/EMD handling
MIS & costing
Ind AS / Companies Act reporting
GST incl. e-invoice & e-way bill
TDS / TCS
Bank guarantees & EMD
Odoo Accounting

Skill catalogue (Odoo): EMD, bank guarantee & PBG management, MS Excel / Google Sheets, Odoo Accounting & GST, PF / ESIC / PT & labour compliance

Behavioural competencies

Strategic thinking & commercial judgement
Stakeholder & principal (OEM) leadership
Ownership of P&L / outcomes & sound decision-making
Team building & mentoring
Integrity & governance
Control mindset
Stakeholder management
Team leadership
Accuracy under deadlines

Certifications & compliance

CA / CMA membership (preferred)
Authorised for banking and BG instruments
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ; occasional travel to banks / auditors

Career path

Finance Controller → CFO

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Corporate Services / Finance & Accounts

Purchase & OEM Coordination Manager

1 open position

Purchase & OEM Coordination Manager — Job Description

Designation	Purchase & OEM Coordination Manager
Department / Division	Operations
Reports to	Operations Head / MD
Location	Pune HQ (Shivajinagar) – Kamala Classic, Ghole Road
Employment type	Full-time, Permanent
Experience	7–12 years in procurement / import of capital equipment
Education	Graduate; diploma / MBA in materials, EXIM or supply chain
Travel	Occasional (OEM / customs)
Openings	1
Key interfaces	Operations Head, MD, OEMs, Accounts, Tender team

Role purpose

Buy right — the right product from the authorised OEM, at the right landed cost, delivered in time for each order.

Own purchasing and OEM-coordination – imports, authorisations, pricing and principal communication – to keep every division supplied and compliant.

Key responsibilities

Place and track purchase orders with OEM principals and manage imports
Maintain OEM authorisation letters, price lists and product-scope records
Coordinate lead-times, logistics, customs and landed-cost tracking
Support tender BoQ costing with current OEM pricing
Manage vendor master, terms and performance
Raise RFQs and POs in Odoo; POs above ₹1 lakh go to the MD for approval (POL/22)
Keep DSIPL / OEM price lists, vendor GSTINs and lead times current in Odoo
Post landed costs (customs duty, freight, CHA) on import receipts

System responsibilities (Odoo)

OEM Authorization User – maintains OEM authorisation letters, price lists & product scope
Purchase: PO creation, OEM imports, landed-cost and vendor master
Supplies current OEM pricing for tender BoQ costing

Key result areas & indicative targets

KRA / KPI	Indicative target
PO cycle time & fulfilment	PO within 2 days of SO; ≥95% on-time receipt
Landed-cost accuracy	100% of imports costed within 7 days
OEM authorisation currency	Zero expired MAF / authorisation in active bids
Vendor performance & terms	MSME vendors paid within 45 days

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

Graduate; diploma / MBA in materials, EXIM or supply chain
Experience: 7–12 years in procurement / import of capital equipment

Technical skills

Procurement
Import/EXIM
OEM coordination
Costing
Import / EXIM, customs & BCD
Vendor negotiation
Odoo Purchase & landed costs
GST on imports (IGST, ITC)

Skill catalogue (Odoo): MS Excel / Google Sheets, OEM / vendor coordination & import logistics, Odoo Purchase, Inventory & serial tracking

Behavioural competencies

Planning, prioritisation & execution
Cross-functional coordination
Structured problem-solving
Process discipline & compliance
Accountability & follow-through
Negotiation
Follow-through
Integrity

Certifications & compliance

EXIM / customs procedures course (preferred)
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ; occasional OEM / customs visits

Career path

Purchase Manager → Head – Supply Chain

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Operations

Tender & GeM Operation Manager

1 open position

Tender & Gem Operation Manager — Job Description

Designation	Tender & Gem Operation Manager
Department / Division	Operations
Reports to	Managing Director
Location	Pune HQ (Shivajinagar) – Kamala Classic, Ghole Road
Employment type	Full-time, Permanent
Experience	8–12 years in government tendering / GeM operations
Education	Graduate; MBA or procurement / contract-management training preferred
Travel	Occasional
Openings	1
Key interfaces	MD, Business Heads, Technical Heads, Accounts

Role purpose

Turn every suitable government opportunity into a compliant, competitive, on-time bid — and every award into a delivered contract.

Manage the full government tender and GeM operations function – eligibility, bid strategy, submission and post-award – maximising qualified win rate.

Key responsibilities

Own tender/GeM/CPPP pipeline: screening, eligibility and bid decisions
Lead bid preparation, BoQ, financial instruments (EMD/BG) and submission
Manage GeM catalogue, bids, PAC/OEM-authorisation and compliance
Coordinate technical and finance inputs with maker-checker discipline
Track results, contracts, deliverables and tender MIS
Act as Checker in maker–checker review before the authorised signatory
Maintain the GeM catalogue, MSE / MII and OEM authorisation evidence
Track EMD / BG with Accounts and EMD refunds after results

System responsibilities (Odoo)

Tender/GeM Operations Manager – runs the Tender Management lifecycle with maker-checker control
GeM / CPPP portal operations, PAC and OEM-authorisation compliance
Coordinates BG/EMD instruments with Accounts; oversees the bid team

Key result areas & indicative targets

KRA / KPI	Indicative target
Tender/GeM qualified win-rate	≥30% of qualified bids
Bid submission on-time %	100% before the deadline
EMD/BG & compliance zero-defect	Zero disqualifications for documents or EMD
Post-award deliverable tracking	100% of awards handed over within 2 days

Targets are indicative and are finalised in the KRA appraisal for each financial year.

Qualifications & experience

Graduate; MBA or procurement / contract-management training preferred
Experience: 8–12 years in government tendering / GeM operations

Technical skills

Tender & GeM operations
Bid management
EMD/BG
Compliance
GFR 2017, GeM, CPPP & state portals
Make in India / MSE preference rules
EMD / BG / PBG
Odoo Tenders & BG/EMD

Skill catalogue (Odoo): EMD, bank guarantee & PBG management, GeM portal operations, GeM seller / bid management training, Government stakeholder engagement, Reverse auction & L1 pricing, Technical compliance & bid evaluation, Tender / RFP documentation (GFR 2017)

Behavioural competencies

Planning, prioritisation & execution
Cross-functional coordination
Structured problem-solving
Process discipline & compliance
Accountability & follow-through
Deadline discipline
Attention to detail
Team leadership

Certifications & compliance

GeM seller training
DSC (Class 3) handling
Adherence to Dawell HR Policies v2.0 (POL/00–23), incl. POL/02 Attendance, POL/05 Travel & Expenses, POL/22 Delegation of Authority

Working conditions

Pune HQ, office-based; occasional bid openings

Career path

Tender Manager → Head – Government Business

Selection process

Application & CV screening (HR, within 5 working days)
HR screening call
Technical / product round
Manager interview (Head / MD for senior roles)
Offer & reference check
Joining & induction (Dawell eLearning + POL/00–23 policy acknowledgement)

About Dawell Lifescience

Pune, MH, India

Management (MD Office) / Operations

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